Terms & Conditions

Promotions & Discount Offers – Terms and Conditions

15% Discount for Returning Customers

As a small mahalo to my returning customers, I offer a 15% discount on future purchases.

• Valid on full-priced items (not sale items).

• A personal coupon code will be included with each shipment.

• The coupon has no expiration date — you’re welcome to use it anytime.

• This coupon does not apply to custom orders.

• For returning customers who request a custom order, I’m happy to offer a 10% discount instead.

Important Notes:

• From time to time, ShellsHawaii may offer limited-time or occasional special promotions.

• These special offers are valid only during the stated promotion period.

• Promotions normally cannot be combined with other discounts unless clearly noted.

• Some select items are excluded — such as special supply items sold at a fixed price, including thread or string supply, certificates, and gift wrap services.

If you have any questions about a discount or need help, please feel free to contact me — I’m always happy to assist.

Custom Orders

Custom orders are not included in the 15% returning customer discount.

• For returning customers who request a custom order, I’m happy to offer a 10% discount.

• A 50% deposit is required before I begin your order.

• Once work has started, the order cannot be canceled.

• Custom orders cannot be returned or exchanged.

• If anything happens after you receive your order, please contact me right away and I will do my best to help.

✨ Mahalo nui loa for your understanding and continued support. Every order truly means a lot to me, and I deeply appreciate the trust you place in my work.

Janjira